Contact Kinetic Pricing

A real question deserves a real answer.

Tell us what pricing decision, account question, or integration you are working through. A person will help you find the right path.

How to reach us

Kinetic is built for teams making a consequential pricing decision with people they can actually survey. Whether you are evaluating the product, already running research, or connecting an agent to the API, use the path below that best matches your question. We keep the conversation grounded in the decision and the evidence you have, not a generic sales script.

Product and account questions

Ask about choosing a pricing method, setting up a study, a Kinetic Pro subscription, or an account you already use. Explain the decision you are working through and include the email address on the account when relevant. We will point you to the right next step instead of asking you to translate your question into a support ticket template.

Email Kinetic Pricing

Integrations and agent workflows

For REST, MCP, OAuth, scopes, or API-token questions, start with the developer hub. It documents the live OpenAPI description, the MCP endpoint, authorization choices, idempotency, and the safety boundaries around customer evidence and payments. If your integration needs a capability that is not documented, email us with the workflow you are trying to support.

Read developer documentation

Privacy and legal requests

Our Privacy Policy explains what Kinetic collects to operate the service and how to reach us about privacy. Our Terms of Service explain the rules for using Kinetic. Use those pages for the relevant policy details, then email us if you need help applying them to your account or organization.

Read the Privacy Policy

What helps us help you

Include the product you are pricing, the question you need to answer, and whether you have customers, users, or members available to survey. For an account issue, include only the account email and a plain-language description of what happened. Do not send passwords, API tokens, payment-card details, or confidential respondent answers by email.